TY JOUR TI PREDICTION OF CONSUMER ACTIONS IN THE IMPROPER PROVISION OF DENTAL SERVICES KW consumer action algorithm KW survey method KW relationship between patients and dentists KW effective dispute resolution KW negotiation JO Actual problems in dentistry AU Sadovskiy, V.V. AU Kupryahin, V.A. AU Sergeev, V.V. PY 2022 IS 18 PB TIRAZH Publishing House